Loox: Product Reviews App & AI

Name: Loox: Product Reviews App & AI
Brand: Loox
Rating: 4.8 (7562 reviews)

Pricing: From $12.99/month. Free trial available.
Rating: 4.8 (7,562)
Developer: Loox

View demo store

Collect more photos & videos, add AI superpowers, and convert.

Convert more shoppers with visual product reviews, superpowered by AI

Visual reviews are the strongest form of social proof. They are what make a visitor trust your product enough to buy. With the Loox reviews app, collect more photo & video reviews, display them in beautiful widgets that match your brand perfectly, and convert more shoppers with our AI suite that sorts your best visual reviews first, highlights key quotes, and translates reviews for international shoppers. Easy migration & import from other apps. All on auto-pilot, with 24/7 world-class support.

Collect more photo & video reviews automatically w emails, QR codes, & discounts
Stand out with stunning, on-brand widgets that load fast, optimized for mobile
Convert more with AI Sorting, AI Highlights, AI Translations, and AI Replies
Sync reviews to & from Shop App, and to Meta Shops, Google Shopping, TikTok Shop
Turn reviews to social posts/stories with Loox Studio; Reward customer referrals

Popular with stores like yours: Based in United States

Languages

English

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Google Shopping and SEO
Klaviyo Email Marketing & SMS
Loyalty Lion Rewards Referrals
Meta Shops Facebook Instagram
Omnisend Email Marketing & SMS
Shop App

Pricing

Beginner

$12.99 / month

Features

100 monthly review request emails
Offer discounts for photo reviews
10+ widgets
Reviews importer
Shop app syndication
SEO
Up to 500 orders

7-day free trial

Scale

$39.99 / month

300 orders included in base price + $40 per additional 300 orders

Features

Video reviews
Google Shopping
Meta Shops
Referrals
No branding
All integrations
All Beginner features

14-day free trial

Convert

$49.99 / month

300 orders included in base price + $50 per additional 300 orders

Features

AI review sorting
AI review highlights
AI auto-translated reviews
AI review replies
AI review flagging
All Scale features

14-day free trial

Unlimited

$299.99 / month

Features

Unlimited review request emails
Unlimited Referrals
Unlimited Upsells
All Convert features

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (7,562)

Overall rating

4.8

Counts per rating level

94% of ratings are 5 stars
7.1K
3% of ratings are 4 stars
245
0% of ratings are 3 stars
32
0% of ratings are 2 stars
24
2% of ratings are 1 stars
154

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for boosting trust and conversions through photo reviews, enhancing credibility. It offers customizable widgets like photo reviews and pop-ups, integrating smoothly with Shopify stores. The setup is user-friendly, with efficient automation of review requests. Customer support is praised for responsiveness and professionalism, even on weekends. Merchants recommend it for improving customer engagement and ROI, making it essential for e-commerce stores seeking social proof.

March 31, 2026

I have been using Loox for several years now. Over 4000 reviews later, we are very happy with the transparency and credibility this app provides for our business. The image/video integration is paramount for review proof. I highly recommend this app.

Kitchen Smart

Canada

Over 6 years using the app

March 31, 2026

Ive been using Loox for more than 7 years. There's a reason I'm still using it.

As we evolve they continue to raise the bar. I'm very happy with the service they have.

My favorite is the automations. I can seamlessley setup review emails and add them to our collection which get displayed on our PDPs and website.

Well done team!

Scorch Marker

United States

About 6 years using the app

April 7, 2026

We’ve had a major issue with Loox referral codes adding duplicate items to cart that customers can’t remove. Reported months ago with proof, still not fixed. Cost us sales and returns. Support treated it like a new issue. Not recommended.

Karine Sultan

United States

About 4 years using the app

Loox replied April 9, 2026

Hey, thank you for taking the time to share your feedback. I’m really sorry to hear about your experience. I completely understand how frustrating this situation must have been, especially given the impact on your sales and returns. I was able to locate your previous conversation with our team, and I can see that we followed up on your inquiry, but we haven't heard back afterward. We’d truly appreciate the opportunity to revisit this with you. If you’re open to it, we’d love to continue the conversation and address your concern. Just reply to the email we sent privately or contact us at support@loox.io , and we’ll do our best to make things right.